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Feedback & Support
See the app's frequently asked questions (FAQs) and the general FAQs in case your question has already been answered.
Make sure you are on the latest version and try to restart your device.
If the app crashed, it would be very helpful if you could send a crash report.
If you get a “com.apple.extensionKit.errorDomain error 2” error when running your shortcut or if the actions don’t show up in the Shortcuts app, restart your device. You could also try setting a different device language and then back. If you just updated the operating system, give it some time to re-index all shortcut actions. Please don’t contact me about this issue. This is a problem with iOS/macOS and out of my control.
Some actions that are not possible: orientation lock status, flashlight status, ambient sensor info, flight mode status, and more. Generally, anything related to changing system features/settings or interacting with other apps is not possible.
I may take longer to respond as I'm getting an overwhelming amount of emails at the moment. I appreciate your patience.
If you experience any issues with my apps after updating to iOS 18 / macOS 15, make sure you are on the latest update of my apps and try restarting your device one more time. It fixes a lot of issues. If you are still having problems with widgets, try changing the device language to something else and then back.
Because of a change in macOS 15, custom keyboard shortcuts with only the Option or Option+Shift modifier no longer works. This is out of my control. Learn more.
Because of a change in macOS 15, custom keyboard shortcuts with only the Option or Option+Shift modifier no longer works. This is out of my control. Learn more.